WrenchesExcerpts from a recent exchange of e-mails with a co-worker:

Him: How do I transfer the file to my Treo? Thanks.
Me: Just double click the files after unzipping them.
Him: Hi again. How do I unzip the file?

I had to walk over to his office to do it for him. Sigh.

There are upsides to being a geek, like the ability to get around MIS’s network restrictions and the capacity to troubleshoot a malfunctioning computer or printer without having to wait a couple of days for MIS’s tech support guy to visit your office. And, of course, there are downsides. The worst of which is that way too many people feel entitled to run to you for tech support.

Over the last couple of months I’ve been called to an aunt’s house in New Manila to troubleshoot a misbehaving program on her iMac G4. To another uncle’s house in Alabang to set up his Linksys WiFi router. And I have a pending trip to Sta. Rosa, Laguna to do the same thing for another uncle. I’m tempted to just forward Bernie’s number to that particular uncle.

It’s not that I mind sharing what I know or helping people. Most of the time I feel good when I’m able to teach someone how to do something more with his computer, but I get really ticked when (1) they call before they RTFM, and (2) they don’t first ask if I’m busy.

But such is a geek’s life, I guess.

Original photo by annpatt

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